Accessing Public Services in Scotland: A problem-solving toolkit

Scots law provides powerful rights to education and support from other services, but this alone is insufficient. The law can be complicated and difficult to understand. Even when you know what your rights are, it can be daunting, exhausting and sometimes intimidating to challenge public officials. This guide aims to help unpick these problems and to develop effective strategies for resolving them.

You can download the toolkit below.

Download Accessing Public Services in Scotland: A problem-solving toolkit PDF

Published 2017. This edition 2017. Review date 2020.


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