Work for Cerebra

work for CerebraWould you like to work for Cerebra and help us make a real difference to children with brain conditions and their families?

Here are our current vacancies:

Call Centre Supervisor

An excellent Call Centre Supervisor must have customer service and supervisory experience.  The ideal  candidate must possess great communication skills and be able to lead and motivate.  You will be organised and reliable as well as results oriented.
The goal is to achieve drive and excellent performance from the team that will bring sustainable charity donation growth.

Experience in customer service and one year minimum proven call centre supervisor or similar supervisory position is essential.  You must have a working knowledge of MS Office with outstanding communication abilities and excellent organisational skills.

You will be responsible for managing, training and guiding call centre agents in performing their duties.  Monitor calls, analyse performance, provide support and resolve problems.  Motivate staff and optimise procedures.  Measure performance and keep management informed on issues.

The position is for a minimum of 17 hours per week (evenings & Saturdays), pay rate is £9.42 per hour.

Forward your CV and covering letter to: Annaleigh Williams, Call Centre Manager
Cerebra, Second Floor, Lyric Building, King Street, Carmarthen, SA31 1BD
Tel: 01267 242553  Email: annaleighw@cerebra.org.uk

CLOSING DATE FOR APPLICATIONS: Monday 3rd April 2017

Telephone Fundraisers

We are regularly looking for telephone fundraisers to work on exciting campaigns, raising money for an excellent cause.

It’s a friendly, exciting and lively atmosphere where you will learn and develop highly transferable skills. You will undertake a full induction programme, along with ongoing skills training and day-to-day support. We offer competitive rates of pay and great flexibility, allowing you to work the days and hours that suit your lifestyle and commitments.

If you’re enthusiastic, intelligent, a good communicator, and want to work in a rewarding and challenging new environment than please get in touch!

To find out more just give us a call on 01267 244221 or email enquiries@cerebra.org.uk